Shipping policy
Shipping Policy – Snugelle
At Snugelle, we are committed to delivering your order in a timely and reliable manner. Please review the information below regarding our shipping process.
Processing Time
All orders are processed within 1–3 business days. Orders are processed Monday through Friday, excluding weekends and holidays.
Orders placed outside of business days will be processed on the next business day.
Shipping Times
United States
Estimated delivery time: 3–25 business days
International
Estimated delivery time: 7–30 business days
Please note that delivery times are estimates and may vary due to factors beyond our control, including carrier delays, customs processing, and seasonal demand.
Order Tracking
Once your order has been shipped, you will receive a confirmation email containing your tracking number. This allows you to monitor the status and location of your shipment.
Multiple Shipments
Orders containing multiple items may be shipped separately. In such cases, you may receive more than one tracking number.
Delays
While we aim to meet all delivery estimates, delays may occur due to:
High order volume
Shipping carrier issues
Weather conditions
Customs clearance procedures
We appreciate your understanding in these situations.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping details at checkout. Snugelle is not responsible for orders shipped to incorrectly provided addresses.
If you notice an error in your shipping information, please contact us as soon as possible by using the contact us page on our site.
Lost or Stolen Packages
If your tracking information indicates that your package has been delivered but you have not received it, we recommend contacting the shipping carrier directly or checking with neighbors or your local delivery office.
Snugelle is not responsible for lost or stolen packages once delivery has been confirmed. However, we are available to assist you where possible.
Contact Information
For any questions regarding shipping or your order, please contact us buy using the form on our site.
Snugelle
Smarter Products for Everyday Living